Guaranteed Classes

Site Menu

Background

No IT professional wants to be notified that the class she's registered for and looking forward to has suddenly been cancelled, but in too many cases that's exactly what happens. Here's why.

For simplicity, let's consider a training company that has exactly one Instructor, who is qualified to teach any of 5 different courses. The company advertises all 5 of those different classes for an upcoming Tuesday, to "cast a wide net" for customers. Shortly before Tuesday rolls around, customers who signed up for 4 of those classes are told that their class is cancelled, while the class that attracted the largest number of customers–which is competing for the same time slot on the Instructor's schedule with the other 4 classes–will be run as scheduled. In addition to severely disappointing potential students and their managers, a cancelled class can wreak havoc on timetables for corporate projects and the personal growth plans of employees.

Here's our solution to this problem that's been vexing the IT industry for decades. On a predetermined day before the class starts, if at least ONE STUDENT has registered and paid for a class, we will guarantee to run that class in one of these training formats:*

Our "Full-Day" format (if there are at least 4 registered and prepaid students by the day before the class starts), or else
Our "Half-Day" format
- As an example, a class scheduled to run from 8am-4:30pm in the full-day format (including an hour off for lunch) would run from 8am-12pm in the half-day format (with no long breaks)

Answers to Frequently Asked Questions follow below.FAQ #1: What's the Difference Between the Full–Day and Half–Day Training Formats? With both formats, students get the benefit of the Instructor's attention, guidance, and expertise, and pay the same price. The major difference is that with the half-day format, students do most of their hands-on lab work outside of class time. However, to prevent students from getting stuck on minor details and wasting time during these independent work sessions, the Instructor is avaliable for live support via Chat, Email, and Telephone. FAQ #2: What are the Pros and Cons of the Half–Day vs. Full–Day Training Formats? Pros Cons The half-day option allows us to guarantee that even a solo student will obtain the requested training, while preserving these additional options: the originally solo student will be able to partake in a two-person half-day class, or a larger full-day class, if more students enrol The half-day format lets students work on lab assignments at their own pace and spend as much time as they need on every assignment The half-day format may allow those who cannot take full days off from work to still attend a class Students can earn the same Course Completion Certificate as they would in a full-day course, based on the same criteria of class attendance, participation, and satisfactory completion of hands-on lab assignments. The half-day format requires the student to complete homework assignments outside of class time, so it works best for those having good time management skills The half-day format is more difficult than the full-day format for those who have trouble working independently and solving problems on their own, processing written directions effectively (such as those for homework assignments), searching methodically through software documentation (e.g., online manual pages, printed course notes) for critical information FAQ #3: What if I Don't Like the Half–Day Training Format? Students who are unsure about whether they would like the half-day format are free to try it during the first half-day of class; after that, they may request a full refund of prepaid tuition if they wish (the refund will be provided promptly after the student returns the course materials). To further allay any anxieties customers might have about our half-day training format any, any student who takes a class in the half-day format is welcome to attend a future full-day version of that class (enrolment permitting) for a nominal materials fee. FAQ #4: What's the Background and Track Record for the Half–Day Training Format? We've been using this format for several years in our Tutoring Service, to satisfy the special class-size and scheduling needs of such companies as VMware, IBM, the City of Seattle, International Paper, Research in Motion, AT&T, and Boeing–with no complaints! FAQ #5: How Can Consultix Afford to Teach a Class Having Only One Student? The short answer is that we couldn't afford to do this on a regular basis for very long, but we're betting that most of our future classes will continue to have multiple students, and the additional goodwill we'll earn by providing this valuable service will increase our customer base Contact us if you have any questions about Guaranteed Classes! A former student says: Read more testimonials and reviews of our courses and instructors. • I consider this one of the best classes I've ever attended! Jinlan Tomasic, Student, University of Alaska Attended: Intermediate Perl * Consultix reserves the right to cancel Guaranteed Classes and give full refunds of prepaid tuition in the following circumstances: 1. When natural disasters (or acts of "God") prevent required access to classroom facilities. 2. If the scheduled Instructor becomes unavailable, and after exerting reasonable efforts to find a qualified replacement, none can be found.